Refund & Dispute Policy

Effective Date: September 13, 2025

At Podpreneur, we value our customers and strive to provide reliable white-label chat solutions. This Refund & Dispute Policy outlines the terms under which refunds and disputes are handled.

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1. Subscriptions & Payments

All payments for Podpreneur subscription plans are billed in advance (monthly or annually, depending on the plan chosen).

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2. Refunds

• Monthly Subscriptions: Payments for monthly plans are non-refundable once the billing cycle has started. You may cancel at any time to avoid future charges.

• Annual Subscriptions: If you cancel within the first 14 days of purchase, you may request a full refund. After 14 days, payments are non-refundable, but you will retain access until the end of your paid term.

• Setup Fees & Customization: Any one-time setup or customization fees are non-refundable.

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3. Cancellations

You may cancel your subscription at any time through your account dashboard or by contacting support at ahmed@thepodprenuer.com. Cancellations will take effect at the end of your current billing period.

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4. Disputes

If you believe there is an error in billing, please contact us first at ahmed@thepodprenuer.com or call us at +1 771-213-3468. We will review the matter and work with you to resolve it quickly.

Customers are encouraged to reach out to us before initiating a dispute with their bank or payment provider. Unresolved disputes may result in suspension or termination of your account.

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5. Contact Us

For refund requests, cancellations, or billing disputes, please contact us at:

Podpreneur
30 N Gould St # 51428
Sheridan, WY 82801

Phone: +1 771-213-3468
Email: ahmed@thepodprenuer.com